Clubs PSMT - Missing membership accounts information in Elera on 2024-10-18 – Incident details

The incident has been successfully resolved and is now closed.

Our systems are back to normal operation. Thank you for your understanding and support throughout this process.

The system is stable but the situation is being actively monitored. We are closely watching for any potential impact and taking necessary measures. Further updates to follow. Thank you for your patience and understanding.

The system is stable but the situation is being actively monitored. We are closely watching for any potential impact and taking necessary measures. Further updates to follow. Thank you for your patience and understanding.

The issue has been identified and our team is working on resolving it. We appreciate your patience as we work towards a resolution. Further updates to follow. Thank you for your understanding.

We are currently investigating an incident affecting our systems, impacting the accounts information in Elera. Our team is actively working to identify and resolve the issue. Further updates to follow. Thank you for your patience.