Clubs PSMT - Notice history

8702 - Portmore experiencing major outage

Operational

6307 - Escuintla - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 99.86%
Jun 2024
Jul 2024
Aug 2024

6301 - Mira Flores - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 99.86%
Jun 2024
Jul 2024
Aug 2024

6303 - Pradera - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 99.86%
Jun 2024
Jul 2024
Aug 2024

6305 - San Cristobal - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 99.86%
Jun 2024
Jul 2024
Aug 2024

6304 - Fraijanes - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 99.82%
Jun 2024
Jul 2024
Aug 2024

6306 - Aranda - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 99.86%
Jun 2024
Jul 2024
Aug 2024
Operational

6202 - Via Brasil - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6205 - Brisas - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6203 - El Dorado - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6206 - Costa Verde - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6204 - David - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6207 - Veraguas - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6208 - Metro Park - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024
Operational

6102 - Canasgordas - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6110 - El Poblado - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6104 - Pereira - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6101 - Barranquilla Norte - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6103 - Menga - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6105 - Salitre - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6106 - Las Americas - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6107 - Chia - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6108 - Usaquen - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6109 - Floridablanca - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024
Operational

6408 - Liberia - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6401-Zapote - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6404 - Llorente - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6402 - Escazu - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6403 - Heredia - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6405 - Alajuela - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6406 - Tres Rios - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6407 - Santa Ana - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024
Operational

8001 - Chaguanas - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

8004 - San Fernando - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

8002 - Port of Spain - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

8003 - Mausica - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024
Major outage

8701 - Kingston - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

7802 - Offsite Bakery - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

8702 - Portmore - Major outage

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024
Operational

6603 - San Pedro Sula - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6602 - Tegucigalpa - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6604 - El Sauce - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024
Operational

8901 - Managua - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

8902 - Ctra. Masaya - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024
Operational

8101 - Virgin Islands - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024
Operational

6806 - Bolivar - Operational

99% - uptime
Jun 2024 · 97.79%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6801 - Los Prados - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6802 - Santiago - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6805 - San Isidro - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6804 - Arroyo Hondo - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024
Operational

6704 - Santa Ana - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6702 - Metro Centre - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6701 - Santa Elena - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

6703 - San Miguel - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024
Operational

8201 - Aruba - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024
Operational

8501 - Barbados - Operational

97% - uptime
Jun 2024 · 93.09%Jul · 97.23%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

Agile Server App - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 99.78%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

Agile Server Database - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 99.78%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

POS Elera - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%
Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

POS Terminals - Guatemala - Communication issue. - 2024-08-09
  • Resolved
    Resolved

    The incident has been successfully resolved and is now closed.

    Brief Description of the Problem:

    Communication issues between the cash registers and the Guatefacturas team, which is causing the transactions to show as contingency.

    Current State:

    The impact of the incident has been mitigated. The Networking team has resolved the issue.

    Root Cause:

    An internal job in progress caused some network rules within the firewall to be deleted, it was necessary to recreate the rules to establish correct communication.

    Thank you for your understanding and support throughout this process.

  • Monitoring
    Monitoring

    We inform that communication has been restored and the problem mitigated, with the exception of club 6304- Fraijanes, the technical team is working for its prompt resolution.

    Further updates to follow. Thank you for your understanding.

  • Identified
    Identified

    The issue has been identified and our team is working on resolving it. We appreciate your patience as we work towards a resolution. Further updates to follow. Thank you for your understanding.

  • Investigating
    Investigating

    We are currently investigating an incident affecting our systems, impacting the communication between the cash registers and the Guatefacturas team. Our team is actively working to identify and resolve the issue. Further updates to follow. Thank you for your patience.

Jul 2024

Jun 2024

Jun 2024 to Aug 2024

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