The incident has been successfully resolved and is now closed.
Brief description of the problem:
A network infrastructure problem is being addressed that has impacted the Agile server in the Texas data center
Actual state:
Agile is up and functional.
Root Cause:
There was an issue with the Freshe provider while configuring for DR preparation.
Our systems are back to normal operation. Thank you for your understanding and support throughout this process.
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